🍵🍃Green Tea: Now anybody Can-va, Upselling vs Cross-selling, Sizzling AI and Tech updates, Twitter thread scheduling tools, and more!

#7

Hello everyone 👋!

We are here again with our next newsletter and here's what we have in store for you.

Here’s what’s in this Green Tea Newsletter #8 🍃:

1. 🎙️A chat between Sri and Ramesh on what the Annual Operating Plan (AOP) is all about, the difference between upselling and cross-selling, and the role of customer success team

2. 🔊Latest in tech – OpenAI's drive for clear AI governance, Tokyo’s transformative AI models, and Money transmitter approval for X in Utah

3. ✍️ Everybody loves Canva. Our editorial board decided to deep dive into Canva and how it has displaced an entire design industry- Read “Now everybody Can-va”

4. 🛠️A quick read on 7 Most Used Twitter Thread Scheduling Tools of 2024

5. 🕊️Link to a free tool that makes crafting engaging threads easy and fun

Upselling Vs Cross-Selling!

In this podcast, we cover a variety of topics, from Upselling versus Cross-Selling to reflections on the past year, AOP (Annual Operating Plan), and growth mechanisms. We break down the importance of AOP as a roadmap for company progress and discuss its universal role in companies of all sizes. Exploring Business Unit Leaders' preparations for AOP meetings, we touch on product vision and customer base expansion. The conversation then shifts to the distinctions between upsell and cross-sell, with case studies on HubSpot and Canva. We also highlight the crucial role of the customer success team in company growth and discuss the PLG approach to cross-selling, concluding with a look at challenges and their impact on AOP.

Here is Brew Bytes🌐 with your daily dose of tech and AI wonders served up in bite-sized news sips. So, go on grab you mug, get comfy, and let Brew Bytes lead the way!☕

OpenAI's Quest for Transparent AI Governance

OpenAI is taking steps to ensure that democratic processes shape the governance of its AI software. The newly formed "Collective Alignment" team aims to address bias and enhance transparency in decision-making. This initiative follows a grant program dedicated to funding experiments in democratic processes. The team, led by research engineer Tyna Eloundou and product manager Teddy Lee, may explore collaborations with projects like Worldcoin to distinguish between human and AI interactions. OpenAI acknowledges the importance of public input to guide the development of AI models and is actively hiring for its expanding team, reinforcing its commitment to responsible AI development.

Tokyo's $30M Bet on Transformative AI Models

Sakana AI, a Tokyo-based startup founded by ex-Google researchers David Ha and Llion Jones, has secured $30 million in seed funding led by Lux Capital and Khosla Ventures. While the company is yet to launch products, it aspires to make fundamental improvements to AI systems by having numerous smaller models collaborate, deviating from the giant monolithic model approach. Sakana AI also aims to tailor AI models for the Asian market, recognizing the unique characteristics of character-based languages. Lux Capital envisions positioning Tokyo as an AI hub similar to San Francisco and London. The funding highlights the growing interest in ventures exploring innovative approaches to AI development.

Money Transmitter Nod in Utah for X

X Corp, led by Elon Musk, has achieved money transmitter approval in Utah, marking its fifteenth state license for facilitating funds transfers. This approval aligns with X's goal of launching peer-to-peer payments within the app, a key step toward its broader vision of integrating full payments and banking services by the end of 2024. While securing approvals from all U.S. states remains a challenge, Musk's ambitious vision aims to establish a comprehensive platform, originally envisioned as x.com in 1999, capable of handling various financial transactions. Despite potential hurdles and regulatory complexities, X is pushing forward with its optimistic yet ambitious plans, reminiscent of Musk's previous success with PayPal. The success of this endeavor will determine if X can effectively navigate the regulatory landscape and achieve meaningful adoption in the competitive payments market, similar to challenges faced by Meta in its efforts with Meta Pay.

This week, it is the amazing Canva story! Learn about how they grew, faced challenges, democratised graphic design that even a 11-yo can access it, and top the charts when it comes to revenue as well. Whether you create or just love good vibes, check out this blog if you are in the business of creating a company. Key lessons for founders to stay the course if you need to create a $2Bn business. Their story is as inspiring and entertaining as their platform itself! So, here you go!

7 Most Used Twitter Thread Scheduling Tools of 2024!

We are in the business of elevating ones’ social presence. So here’s featuring a roundup of powerful tools to streamline your tweeting strategies, boost engagement, and save precious time. Don’t miss out - read now and tweet, tweet, tweet! 🕊️

Tool of the week!

🧵 Threads are your escape from the 280-character limit, allowing you to express more. Why not do it effortlessly and with style using AI assistance? I want to share a tool that makes crafting engaging threads easy and fun. Tools are crafted to save time, and this one I feel is highly useful. So, go on, give it a try and let me know what you think.

That’s all for now. See you all next week with some more interesting info. Ciao! 👋